My old gate didn't have Wi-Fi and everything else in my house does. SO I thought I would give it a try. This is the easiest Wi-Fi setup of any device I have ever used. Works perfectly.
Easy, great response over wifi and stable. Love the Topens products
I have installed this TC196 unit in a bedroom window pointing at my tTopens gate controller about 400 feet away. It seems to work just fine. Haven’t had anything not open or close when requested.
However, the users manual was a little confusing in two parts. Thankfully the Topens customer service people (Chloe) are so great and cleared up my confusion.
I hope this will help other people with this controller. Understand the four screws in the front of the unit do not have to be removed….Unless you want to see the red and blue LEDs on the circuit board inside or your unit will not pair to your your Tuya app, and you must press the button inside the unit to do a manual join. If all steps go well you never need to remove these screws.
The other thing to understand is once you have the unit connected to your Tuya app and your Wi-Fi….You do not need to bring the TC 196 unit to the gate controller. The buttons on the Tuya app on your phone are all you need at the gate controller. Push the CODE SW switch on the gate controller, press the button on the Tuya app twice, waiting three seconds in between each push, and that will make that button work the gate.
Dear Customer, thank you so much for your kind review. I'm sorry for the confusion the manual has caused you. You and Chloe really did a great job! We hope that our products can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Comes with 12-month warranty basically. We also offer extended warranty plans: 2 years and 3 years options.
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