I want to thanks Bella at customer service for Been profesional and very courteous and the entire team of topens co.I definitely Recommend 100% and thanks for that fast shipping. A 5 star service. Att jose from Puerto Rico 🇵🇷.
I am very pleased with the quality, ease of installation and performance of the solar dual gate opener that I purchased and installed!
I live on Bonaire and I was looking for a pair of sliding gate openers that would cope with the climate and the fact that the gates tracks are not perfectly level.
The old rack opener managed but struggled.
I thought a chain opener might be the answer but was worried about the dust and dry climate. So the belt drive seemed like a good option and purchased two of these.
Easy to install and the opener has no issues with the slight elevation change of the uneven surface on one side. It is as quiet as advertised and the magnets work perfectly to control the limits of the gate.
The only thing I would do if I was Topens is to insist everyone buys sensors if you're using the auto close function. I will be ordering those and should have done so from the get go.
TC173 Wireless Push Button Remote Control Transmitter for Gate Opener
Very well designed and engineered; it works exactly as intended and advertised.
The system is foolproof; you almost can't put it together incorrectly. It was very easy to install.
Unit works perfectly but my gate opening/closing failure has not been responded to.
The whole experience of buying and installing my gate system could not have been any easier. Product arrived on time and with all the videos available and the printed instructions the installation process was smooth and I now have a great gate system. The bonus of showing my system in operation in a quick video and receiving 2 free remotes that were quickly programmed was just icing on the cake!
This time I bought CK2500 , some issues but teach support help me and resolve easy, very well made openers, powerful, thanks Topen!
Will keep buying Topen for next projects
Purchased after market faubs that kinda worked. Then purchased Topins faubs that really worked. My mistake.
The remote transmitters are fine but needed because of failure several Topens automatic openers which seem to be only good for a year, by which time one must pay for the new ones. The service people are very nice but must follow the company rules. I think the products are made in China and the instruction translations reflect that in their difficulty to read and follow. But the service people write very nice e mails with helpful instructions. It has cost me a lot of many for local service people to help me with my gate which is to keep deer out.
I have not installed units since my installer is booked for 2 months. I have to say the customer support i received before my purchase was incredible. I will report back once installed with pictures
The board arrived on time and was very east to install, works great
Got the system installed and opening and closing limits set, then the power supply failed. Got the part pretty quickly and installed it. It works but I still need to adjust the opening and closing limits.
We received the two pack of the remote openers in a very timely manner and I was happy with the price. Thank you.
The first new UPS01 did not work, For another $100 I got one that seems to work. It's really a shame that its
NOT possible to talk to a real human for help and support
This by far was the fastest shipping ever. I am on a waiting list till have them installed . Once they are installed I will be writing a better review.
It’s been only a couple of days since it was installed and it’s working as it should. Delivery was quick and the overall installation was good. I found programming or teaching the arms to open and stop, close and stop at the precise location a bit challenging.
I have some small problems to operate the openers , support team Zack help me resolve it, the best team and all openers we bought are working perfect after fews years already
Keep buying Topen products for any gate we going to make
Thanks again support team and Topen products
M12 Automatic Gate Remote Control Transmitter 2 Pack
TOPENS AT12132S Heavy Duty Solar Dual Swing Gate Opener
COuldn't ask for a better more reputable company to work with. Nancy from customer service is AMAZING
It was easy to install. I access to someone prior to the order for consulting would have been helpful. I would have ordered the chain drive vs the rail because my gate was longer than the amount of rails.