A8JB Arm Actuator of TOPENS Automatic Swing Gate Opener for Replacement

I installed my gate almost 2 years ago, it had been working great until one arm got bumped by our tractor. No biggie, I ordered a replacement arm on Amazon. Well about 6 months into the replacement arm, it started not working correctly, and wouldn't close or open fully. We noticed this during the heat of summer. I spent some time troubleshooting with tech support, and they determined it was my limit switches. I replaced those, and the problem persisted.
I took the arm apart, and found the magnet to stop the arm with the limit switch was broken in 3 pieces. My conclusion is someone (not very nice) returned their defective arm after purchasing their replacement arm and sent the defective one back for a full refund.
I would suggest purchasing topenes products directly from topens, as my latest replacement arm is working flawlessly, and is much quieter than the old arm was!
Highly recommend Topens gate systems!

This is the second arm that we have had. The first one sadly was destroyed by someone trying to access our property uninvited. They completely destroyed the first arm. The second one that we ordered seems to be working just great. It was easy to order and got here quickly. No shipping issues at all.

My arm became stuck and inoperable after 13 months. It was out of warranty, but Topens worked with me and gave a heafty discount for my replacement. My system is now working flawlessly. Customer service was responsive and they did attempt to help me fix the first one. I am very happy with this company and will use the same system at our next home too.