TOPENS Gate Opener

The TOPENS brand was established in the 1990s. The founder Mike was an engineer working in a machinery plant. His dear mother, a 75-year-old woman, lived alone in the suburbs. Every weekend, the weak lady eagerly waited on the slope and welcomed her son happily. But the gate of the yard was so heavy that she had to take a lot of effort and time to open. Mike hurriedly got out of his car and helped his mom open the gate together.

Looking at the mother's aging body, Mike thought, how difficult if his mon pushed the gate alone when he was not here? How happier she would be if she can control the gate just in the house? At that time, all the electric gate operators were wheeled type and only suitable for a flat ground. Therefore, Mike decided to use his expertise to design an automatic gate opener specially for his mother, which could perfectly adapt to different surface conditions. After continuous improvement and optimization, a new type of gate opener was created and named "TOPENS", meaning the TOP gate OPENERS ever since.

TOPENS Gate Opener

Today, TOPENS has become one of the well-known and trusted consumer brands in the gate automation industry. Our products are sold globally and have won reputation from the customers all over the world, making their lives easier and more comfortable. These gate openers are specifically designed for household, courtyard, farm, ranch and other commercial/industrial places, and are easy for Do-It-Yourselfer to install with minimum maintenance requirement.

Based on annual market research and customer feedback, TOPENS constantly updates technology and develops new generation of automatic gate opener systems in order to bring safe, intelligent and reliable products with long-lasting performance. Our quality control department is continuously working to make sure that each gate operator is under strict inspection and testing before selling on market.

TOPENS is always committed to providing the high-quality products as well as the most helpful service. We have a knowledgeable, talented team of technicians to assist our customers with all of the questions and troubleshooting. We know that each gate is different, so we offer each of the customers an exclusive tech-support specialist. Our support representatives are willing to help you get professional, customized and timely solution.

In the future, we will devote ourselves to making the automatic gate openers smarter, safer and easier to use. The corporate culture of TOPENS is "customer first". Customers are our family members, TOPENS is always with you!

TOPENS Gate Opener

Based on 716 reviews
97%
(697)
2%
(17)
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(1)
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(1)
R
For Extra Cost Only
Robert Teichman
Wonderful service

A major part of my actuator was deliberately destroyed by a malicious person. Rather than having to buy a whole new unit I was able to buy just the broken piece at a fraction of the cost!!!

Great support from Topens

My gate stoped working, and Zack from Topens walked me through troubleshooting until the problem was fixed. He was able to arrange for a refund on my parts.
Great support!

Good products and support

I have been using TOPENS products for over 2 years now. Recently had a minor issue that was resolved by their support team very quickly.

Would recommend

Homelink works great

I just want to say that Topens has the best, most attentive, and knowledgeable customer service I have EVER experienced. I have purchased numerous components from Topens. All have worked flawless, but I have had questions on installations and fine tunning the gate opener. Day or night, weekday or weekend customer service has always responded and the information they have provided has always been correct and helpful.

Twice as nic

The remotes you sent as a gift for the purchase of an automatic gate opener work flawlessly and were so easy to program.

Thank you!

I was needing a new remote control!

Works just great

This is the second arm that we have had. The first one sadly was destroyed by someone trying to access our property uninvited. They completely destroyed the first arm. The second one that we ordered seems to be working just great. It was easy to order and got here quickly. No shipping issues at all.

Waterproof push button

I installed this to exit property without using the remote. Works great! Visitors can exit at will. Highly recommend.

PW302 for Dual swing gates

The PW302 was a good choice for our two 8 foot gates. The set up was pretty simple till we got to the photo cell set up. The instructions were not complete and required me to review videos to proceed with setup. Also if you need a full 25 feet of, 5 wire, you might order an extra to have available. My 25 foot cable was only 21 foot long. I made it work. Gate works great. I also set up a waterproof switch to exit without using the remote. Remote works from the house 300 foot away. Quality is good. Potentiometers not completely accurate but they do work. I would recommend this product.

great system

this moor is very strong easy to install thanks

H
For Extra Cost Only
Hans Andersen
Excellent Service

Needed a part that wasn’t currently available in the UK.It was posted out from America & I received it within 5 days.Big thanks to Chloe 👍

Best customer service ever

Topens responds quickly if you have questions. More importantly they actually know their products. So far all of the suggestions have been extremely helpful. Topens gate opener and accessories have been very reliable and I have never experience customer service this professional and helpful.

M12 Automatic Gate Remote Control Transmitter 2 Pack

Spare Parts Required

Absolutely fantastic service from Chloe couldn’t do enough to help. Quick response to queries. would definitely recommend this company

Easy install

Everything fit and every thing worked right out of the box

It’s perfect

With the need for 2 additional gate remotes these are exactly what was needed. Same as what was included with the opener. Now having an opener in each vehicle and one in the house. No more getting from one vehicle to use in another.

Everything is plastic and cheap. Can’t even get it to work very short arms actuators.

Great price

Super easy to program

Received. Thank you.

Great!

Good service in service and shipping!

TOPENS A8S install

Delivery was quick, pricing good. Quality looks good out of the box, time will tell on reliability. Mostly the installation instructions are clear and install went quickly. Operates smoothly, looking forward to years of reliable operation.

Chain size in USA

What is the equivalent to this size in the US? I bought a #41 and it’s barely to small. I bought the DKC1100S and the 20’ is just barely to short to fit my 20’ gate so I need to add a couple feet.

Dear Jordan, thank you so much for your kind review. As for your question, our customer service specialist has already emailed you. Please check your mailbox. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.

Game changer

So much better than hunting down a clicker. I’ve purchased dozens over the years because they get misplaced. This method of entry is much better. So far, we are very happy.

ET24 Electric Gate Lock for Swing Gate

Very nice opener - install was good

The opener works very well. The install instructions could be a lot clearer. The WiFi add on is a nice feature. Cost is much lower than most gate openers and quality seems very good. Wish you could use universal openers or third party openers with it but you cannot. Chain is very strong but only comes with 20 feet. So had to buy another 20 ft for 29 foot gate. Support is limited to email and it takes a day to get a response- can’t really talk to a person. Chinese based company wish they were USA.

Dear Jay, thanks for your precious review and suggestions. We are dedicated to improving our user’s manual to make it more clarifying. Besides, since there is advanced TOPENS code built in for security reason, only TOPENS authorized remote are allowed to use with TOPENS Gate Opener.
If needed, we can call you during our business hour. However, as our products are professionally designed and sold worldwide, according to the customers’ feedback, some questions of the gate opener cannot always be explained clearly on the phone, and many of the issues need further analysis by our tech-support engineers. You might not really get help in the first time by telephone. Therefore, E-mail is the most reasonable way to communicate. Sincere thanks for your understanding.
If you have any questions or concerns, please feel free to contact our service email (support@topens.com) directly. Our customer service specialists will provide you with the corresponding help within 24 hours.