What a great unit, easy to install and set up . It takes time, but do it once ,do it right. I was tossed up about whose unit to use till I read the reviews and came to find out that Topen has the best after sale customer service in the industry. And they were a lot cheaper , not that I was looking price wise but I sure didn’t hurt
Just installed this system. Installation was pretty straightforward, instructions were clear and it’s pretty versatile for different applications. Impressed with the power and included brackets. The only drawback is it’s extremely difficult to set the limit switches. The screwhead facing the ground is hard to seat a tool in without laying underneath it, and one of them stripped out after just a few turns. The sliding screw design is almost impossible to fine tune accurately. Something with a dial would be more appropriate.
Dear JC, thank you for your review and precious advice. We are always dedicated to progressing our products and if you have any further concerns, please feel free to contact our service email (support@topens.com) directly. Our customer service will provide you with the corresponding help within 24 hours.
Easy to program. Works like it is supposed to. Push once get action. Bought it to replace what I thought was a topens remote like came with the gate opener. It wasn't Topens, it didn't work 99.9% of the time. Note to self, only buy The Topens brand.
Absolutely impressed with the TOPENS gate opener! Installation was a breeze, and setup was super user-friendly—no headaches, no complicated wiring. I've used Mighty Mule in the past, and this is on a whole different level—faster, smoother, and way more reliable.
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I have purchased aberration items from Topens and it has been very consistent fast service.
my board and p supply was hit by ligning thank for sending Parts as soon
As you did's Robert
Works perfect. Just wish could buy a single remote instead of 2.
Great product!! Very easy to program. Highly recommend
I love my wireless keypad it works amazing, no unsightly wires.
I like it, seems to work well so far. I too am interested in seeing if it’s possible to open the gate faster? One side of the gate opens a few seconds earlier than the other side too which is kind of weird but not a big deal.
Dear Amanda，thanks for your love for TOPENS products. Regarding your concern, our customer support representative has sent you an email. Please kindly check your email box. If you have any further questions, please feel free to contact our service email (support@topens.com) directly. Our customer service will provide you with the corresponding help within 24 hours.
Remotes have great range and easy to use
It was easy to install and works seamlessly with my electric gate opener.
Support staff helped me troubleshoot my problem with perfect diagnosis.
I like the unit a lot. The only problem I have had is its constancy on closing position. The screw holding the sensor for close would never tighten and would move after a few days of use. I ended up replacing screw with one size bigger to get it to set solid. All other adjustment issues were my fault on how the bracket actually attached to gate. Couldn’t do it as instruction asked for due to gate being made of too thin of metal. Kept slipping. Used muffler clamps and solved issue. I will admit the company was fast at their response on what to check. Appreciate that. Been consistent for past couple days. Love sensor in ground for opening when leaving. Had to trim sensitivity down as my dogs collars which have metal on them would trip it to open. Keeping them in is why we put the gate up. I’m happy with the opener. Been working for 3 weeks now. 3 days with no adjustments.
It would be nice to have a system / plastic line to use when aligning laser to reflector when installing during the day time
This, my fifth purchase from them, only underscores my attitude I put forward at all my businesses. Employees willing to hear their customers and respond effectively only streamlines your customer service, but promotes your business in the best way possible.
I ordered this gate opener and had it drop shipped to Guam since they would not ship it directly to me. I hired a contractor to installed the rails, gate opener and solar array. I'm extremely happy with the results and highly recommend the Topens gate opener. Works like a charm!
Good product. Even a dummy like me installed it and with help from Cust. Service, I got it to work! Should have been simple, I made it tricky, but with help from them, I got it to work. Thanks!!!
A5JB Arm Actuator of TOPENS Automatic Swing Gate Opener for Replacement