
Warranty
TOPENS A5131 Single Swing Gate Opener
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● Designed for medium duty single swing gates up to 16 feet.
● This gate opener can be powered by 100-240VAC electricity or by 24V 12Ah Automotive / Marine type battery.
● A great variety of accessories to add on. Easy DIY installation with our video on YouTube.
● Free shipping within continental U.S. by 3-6 working days delivery. 30-day worry-free return & refund.
I like the unit a lot. The only problem I have had is its constancy on closing position. The screw holding the sensor for close would never tighten and would move after a few days of use. I ended up replacing screw with one size bigger to get it to set solid. All other adjustment issues were my fault on how the bracket actually attached to gate. Couldn’t do it as instruction asked for due to gate being made of too thin of metal. Kept slipping. Used muffler clamps and solved issue. I will admit the company was fast at their response on what to check. Appreciate that. Been consistent for past couple days. Love sensor in ground for opening when leaving. Had to trim sensitivity down as my dogs collars which have metal on them would trip it to open. Keeping them in is why we put the gate up. I’m happy with the opener. Been working for 3 weeks now. 3 days with no adjustments.
Unser altes Eichentor läuft jetzt elektrisch. Die Montage war problemlos. Nachfragen bzgl. Soft Stop wurden zügig bearbeitet. Kann das Produkt und den Service nur empfehlen.
Dear Jochen, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
A quality product, and fairly straightforward installation. Installed the power supply and control box inside of a 20"x16"x6" Vevor electrical enclosure box from Home Depot, which worked well (a bit more weatherproofing, and a cleaner look). Was able to program the remotes, despite the instructions being a bit ambiguous: "... press the key on the remote two times in 2 seconds, between the two times HOLD ON FOR A MOMENT..." Was 'HOLD ON' supposed to mean wait, or hold on a button, and if so which button? Overall a great product.
Dear Dan, thank you so much for your kind review. We apologize for the confusion this has caused. In the programming instructions, 'HOLD ON FOR A MOMENT' means to wait for a moment. We hope that our products can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Bought this opener mostly because of the reviews and the remarks about customer service. Every manufacturer has issues with their products at one time or another. I had an issue with my push button. Nancy at Topens was all over it making sure I got a replacement and continued to follow up till she was convinced I was satisfied. Don’t hesitate to purchase from them!
Dear James, thank you so much for your kind review. You and Nancy really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
This unit was easy to install and the instruction manual is top notch. It is working great. The remotes are really easy to program. I set up 4 remotes in 20 seconds. thx
Dear Baja, thank you so much for your kind review. You really did a great job! Your gate looks special. We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. Our gate opener is perfect for DIY enthusiasts. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Extended Warranty
Comes with 12-month warranty basically. We also offer extended warranty plans: 2 years and 3 years options.
7/24 Customer Support
Our customer support representative will help you get professional, customized and timely solution.
Free Shipping
Free shipping within continental U.S. by 3-6 working days delivery.
30-day Free Trial
Get a free trial of our gate opener, TOPENS provides customers with the 30-day worry-free exchange & return.
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