I installed my gate almost 2 years ago, it had been working great until one arm got bumped by our tractor. No biggie, I ordered a replacement arm on Amazon. Well about 6 months into the replacement arm, it started not working correctly, and wouldn't close or open fully. We noticed this during the heat of summer. I spent some time troubleshooting with tech support, and they determined it was my limit switches. I replaced those, and the problem persisted.
I took the arm apart, and found the magnet to stop the arm with the limit switch was broken in 3 pieces. My conclusion is someone (not very nice) returned their defective arm after purchasing their replacement arm and sent the defective one back for a full refund.
I would suggest purchasing topenes products directly from topens, as my latest replacement arm is working flawlessly, and is much quieter than the old arm was!
Highly recommend Topens gate systems!
Prompt customer service personnel. Got all the information necessary to install the unit by myself. Works good and I’m quite satisfied.
I like the remote access device. But it does not have the ablility to tell you wether the gate is open or closed.
Works great, very easy to hook up.
The gate opener works great and is easy to install thanks the YouTube installation video. Zack was also very helpful since we did need a replacement part during the installation. The replacement part showed up very quickly and we were able to get the gate working. I love being able to open my gate with the remote and it opens so smoothly.
M12 Automatic Gate Remote Control Transmitter 2 Pack
I have one rigged up so that my Hubitat smart hub can operate the gate. This one was a spare. Weird battery. Have to order an extra just in case. Working fine.
I don't like the app
The app should be made so that it can tell when it's locked or unlocked
You have to open the CCTV to check it
It's inconvenient to have to check the app twice
This gate opener is awesome easy install
Everything works great!
Easy to marry to the controller, over 250 feet range, and a very good price for the pair. Highly recommended for the AD5 gate opener
Needed a new PCB for my gate motor, found customer service very efficient and helpful, would definitely recommend Topens to anyone!!
It works fine in case u don't have remote with you easy to install
I bought the replacement actuator and one spare to replace one that failed out of warranty. Shipping was quick and replacement of the failed unit was super easy. The gates operate super easy again. We are very happy.
I purchased this gate opener to replace my worn out Mighty Mule that was solar powered with a battery. TOPENS is powered by electric/battery/solar. Excellent build quality and simple to install with their instructions and videos. Premium gate opener with two remotes and new hardware . I HIGHLY recommend this product.
Zoey the person in customer care looked after me especially well . A pure pleasure to deal with
Thank you again. Mike
Works as it should
I used this option to make a payment as I live abroad. This is a fast and easy way to purchase or pay for services without the need for using your credit card directly.This works great.
I appreciate the support offered by Topens and specially by Nancy she found a solution for my Board Card problem. I am Happy with her help I got the board card that is working very well. Thank you all.
Excellent very easy to program. The easier the better
Hi,
I was fortunate that I only had to pay for delivery as it's not a standard replacement.
Delivered quickly and great support from Zack.
Thanks,
Working great along side an AT6. Will most likely need another AT12.