I like it, seems to work well so far. I too am interested in seeing if it’s possible to open the gate faster? One side of the gate opens a few seconds earlier than the other side too which is kind of weird but not a big deal.
Dear Amanda,thanks for your love for TOPENS products. Regarding your concern, our customer support representative has sent you an email. Please kindly check your email box. If you have any further questions, please feel free to contact our service email (support@topens.com) directly. Our customer service will provide you with the corresponding help within 24 hours.
Remotes have great range and easy to use
It was easy to install and works seamlessly with my electric gate opener.
Support staff helped me troubleshoot my problem with perfect diagnosis.
I like the unit a lot. The only problem I have had is its constancy on closing position. The screw holding the sensor for close would never tighten and would move after a few days of use. I ended up replacing screw with one size bigger to get it to set solid. All other adjustment issues were my fault on how the bracket actually attached to gate. Couldn’t do it as instruction asked for due to gate being made of too thin of metal. Kept slipping. Used muffler clamps and solved issue. I will admit the company was fast at their response on what to check. Appreciate that. Been consistent for past couple days. Love sensor in ground for opening when leaving. Had to trim sensitivity down as my dogs collars which have metal on them would trip it to open. Keeping them in is why we put the gate up. I’m happy with the opener. Been working for 3 weeks now. 3 days with no adjustments.
It would be nice to have a system / plastic line to use when aligning laser to reflector when installing during the day time
This, my fifth purchase from them, only underscores my attitude I put forward at all my businesses. Employees willing to hear their customers and respond effectively only streamlines your customer service, but promotes your business in the best way possible.
I ordered this gate opener and had it drop shipped to Guam since they would not ship it directly to me. I hired a contractor to installed the rails, gate opener and solar array. I'm extremely happy with the results and highly recommend the Topens gate opener. Works like a charm!
Good product. Even a dummy like me installed it and with help from Cust. Service, I got it to work! Should have been simple, I made it tricky, but with help from them, I got it to work. Thanks!!!
A5JB Arm Actuator of TOPENS Automatic Swing Gate Opener for Replacement
AWESOME COMPANY. VERY TIMELY RESPONCES AND FRIENDLY
This has been a great product until recently. I’m starting to have issues with the locking mechanism releasing (I believe) due to the wind blowing against the gate and causing the pin to become lodged behind the lock. I’m able to manually pull the gate to allow the lock to release prior to the gate opening. This could be prevented if the locking device was made out of a solid square piece of material. This would allow the pin to rest securely behind the lock and allow a smooth cycle of the lock without it being put in a bind. That being said, no wind, no problem.
Fair price and fast shipping, thank you
Just programmed these two yesterday; it was a breeze. FYI: I bought two on amazon which were NOT Topens, did did not work and wasted tons of my time, they were garage. The way to tell is they fid not blind "blue" & the take a different batttery than the Topens real . I fiund out the hard way from the excellent support I received from Topens...
Prompt shipping and the switch works perfectly. Thanks so very much for your help with this process. Very helpful and informative information all the way. Best wishes.
Great little key FOB. Works great. Nice small size. Nice clasp to hook to keychain.
Thanks Zack for arranging the delivery of my new PCB it arrived earlier than expected.