Warranty
TOPENS CK700 Sliding Gate Opener
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● Designed for heavy duty sliding gate up to max 1600lbs. in weight and max 40ft. in length.
● This gate opener is ONLY powered by 110-120VAC electricity.
● A great variety of accessories to add on. Easy DIY installation with our video on YouTube.
● Free shipping within continental U.S. by 3-6 working days delivery. 30-day worry-free return & refund.
I bought the CK700 in Dec 2022 for a metal gate. The manufacturer said the gate weighs about 600lbs and runs on a slight slope. It worked well for 11 months but then the plastic gear on the worm drive struggled and the vibrations seemed to have backed the motor mounting screws off the base. The case cracked open and the motor could no longer function. After contacting Topens and explaining what happened, they coordinated with me and sent me the needed replacement parts. This time I was provided a worm drive with a metal gear. I was able to reassemble the motor on a Saturday…moderate skill levels required. I used a bolt-locking compound to help alleviate the issue I experienced. The customer support representative was quite helpful and provided what I needed. She also communicated very well to ensure we progressed and resolved the issue. At this point in time the gate opens properly, and the motor appears to run and sound fine. I’m happy with the gate opener, provided there is not a recurrence of the issue. The price is good, compared to what the manufacturer of the gate proposed.
Dear Barry, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
CK700 Sliding Gate Opener - Chain Drive for 1600lbs. Gate
Dear John, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
The TOPENS CK700 sliding gate opening system was purchased throughAmazon.ca. I installed the opener myself with the assistance of the instruction video. The remote openers were easy to program and the gate system is operating as expected. The TOPENS company email support provided timely follow-up questions.
Dear Brian, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Got this CK700 a month a go and works great, couple of questions came up at the time of the installation and customer service was just great. Thank You A+
Dear Erick, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Extended Warranty
Comes with 12-month warranty basically. We also offer extended warranty plans: 2 years and 3 years options.
7/24 Customer Support
Our customer support representative will help you get professional, customized and timely solution.
Free Shipping
Free shipping within continental U.S. by 3-6 working days delivery.
30-day Free Trial
Get a free trial of our gate opener, TOPENS provides customers with the 30-day worry-free exchange & return.
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TOPENS Community
Facebook group
The group “Build My TOPENS” is a community for home DIY lovers to share thoughts, ideas, and stories.
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