Payment Method

We Accept the Following Payment Methods:

Pay with Paypal

TOPENS

1. You have your PayPal account, then choose the PayPal to complete the payment directly.
2. If you want to use the PayPal payment, but you don't have one PayPal account, please register one first.
3. When you place an order with PayPal you will be redirected to the PayPal payment page, where you can confirm your payment by username and password.

Pay with the following credit/debit cards

1. Please make sure your order amount, currency, delivery address and other information is correct before you pay the bill.
2. Select the credit card payment and make sure the credit card limit is sufficient.
3. Enter your card number, validity period, security code and other information for payment.
4. Submit the payment information. If the transaction is successful, you will receive a payment message.
Please pay more attention to bank SMS message and billing records.

Need help

I have been unable to get a hold of anybody from customer service. I have not been able to sync two remotes or phones to the gate. If I do one it cancels out the other. I have been on hold numerous times for long periods of time and have given up

Working on getting it installed

Looks solid in the box. Ordered batteries and enclosures. Found friend to install it. Ready to give feedback when it gets installed.

Opener

I haven't installed it yet as I need 2 openers.

For Extra Cost Only

Your products are great

I have enjoyed using Topens gate opener. I even flooded from hurricane Helene and after the opener dried out it still works. It's louder than it used to be but at least it works. Thanks

Gate openers

Very helpful customer services willing to help.

Extension Cable

A must need for anyone doing a professional install on their large double Gate 10’ each section. Just butt splice both sections together and run to your control Box mounted in a weather tiite box.

Customer Service

The after sales service from Lori has been brilliant, we had an issue with the PCB but with they answered every email with help and advice and now we are all working again, I wouldn't hesitate to buy more equipment from them.

TCS3 Solar Charge Controller for 24V Solar Panels

good and quick

Very helpful, thanks

Works great

No problems. Easy to use

Very pleased

All my equipment works great and was easy to install.

Solid Product

I haven’t installed the panels yet but everything in the kit was of excellent quality. I also liked all the wiring cables.

WiFi remote control and App for Topens Automatic Gate Opener

I have just finished installing the opener today 23FEB2025. I took my time as I had to dig the trench for the opener wire to be run underground. I had approximately 4inches of paver millings to dig through so it took a minute as I did it all by hand. I have taken pictures and will submit them once I am completed. currently I am in the process of adding the WiFi remote. The App was easy to download and it looks user friendly. All of the products from the opener to the accessories have all been high quality an work as advertised. I look forward to finishing up and enjoying the automation.
Thanks Joe

Excellent customer service

I trusted the techs and customer service to troubleshoot an issue and they were 100% accurate

Thank you

For Extra Cost Only

M12 Gate Remote 2Pack

Love these openers, and 2 free because I sent in video of my gate working, made them even better. They work great!

not put them up yet

Topens A8JB

I needed assistance with an earlier purchase from Topens. After quick response from tech services, I decided to upgrade to the A8. Performance was flawless and exceeded expectations. Strongly endorse the products and excellent tech support that guided my resolution to the issue at hand. Thank you, Glen M.

Great value

This has been a great value! Was easy to install and has been working great for our gate!

Easy to Install

The Topens Swing Arm gate opener was easy to install thanks the You Tube video

Haven’t installed it yet

The best!

We absolutely love our gate opener. It is constructed very well, and I believe it will stand the test of time out in the weather. I've tried a different brand years ago, that didn't even last a year due to being cheaply made, but that doesn't seem to apply to the Topens gate opener. It's easy to install and program.

Great product and excellent support

Had a board that was acting up. Worked through testing with tech support. The board was out of warranty but they provided a new one a a great discount and the issue was resolved. Great folks to work with. Will always be a customer!

Security

Great lock works as it should! Highly recommend!