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Customer Reviews
just follow directIons and think of your set up / gate before screwing things in- especially with the track / chain, the motor and the battery placement. Also it’s important to get your base leveled .
Very useful product !!! Simple installation!!
After reviewing several products and websites, my husband and I decided to purchase the DKR1100ST Gate opener. We had a double gate but wanted to change it to a sliding gate, and this was the perfect match to pull the weight of the gate. We had a situation where the motor stopped working, but we called Topens company. Joyce, in customer service, was very friendly and professional. She repeatedly assisted us with whatever help we needed. We also needed new tracks since two were wearing down, and we received new ones in the mail in no time at no extra cost. The DKR1100ST Gate opener is a good machine that works quietly. This machine operates with a solar panel and two V12 batteries. Batteries were not included with the machine, but they were not expensive. You can get them at any battery store or hardware store. The warranty is for two years; we did not ask if the warranty could be extended. We highly recommend this product and will purchase it from Topens again if needed. Great product, great company.
Dear Asny, thank you so much for your kind review. You and Joyce really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
