TOPENS AD5 Dual Swing Gate Opener

Haven’t installed yet, but great customer support

Topens AD5S this is the medium duty dual arm solar gate opener. My gates are 8'6" long and weigh aprox 60 lbs they are aluminum. My biggest challenge was getting a wire under my 16' wide driveway.
Before I purchased this I called and than emailed Topens a question on size wire required to run to the 2nd actuator. Phone support not really available, however I did get a response the following day. This satisfied my concern about being able to get support after the purchase and for the price i was okay with no live phone support.
What I did want was after the sale support and email works for me.
I also wanted to know I could get replacements parts if needed, this is also available
I also wanted to be able to return it if was not a quality product or too difficult to install.
What I found was. Package was acceptable everything was packed tightly and nothing was broken.
Instructions were very good in my opinion, for me very easy to follow both assembly and wiring very easy and clear.
The biggest problem was deciding what batteries and box to house the batteries once I had that it was a piece of cake. Works great right now I will follow up in 6 months but at this point I don't see and potential issues. Important items if you done right you won't have any issues. 1. Make sure your not over the weight of length with your gates. 2. Make sure you install the operators level. 3. Get 2 12V 12AH connected in series and place them in a water tight box. 4. Read and follow the wiring diagram and corresponding markings on the control box.
Batteries I used $57 for (2) on Amazon https://www.amazon.com/dp/B088TVX8MK?psc=1&ref=ppx_yo2ov_dt_b_product_details
Box for batteries and I put the solar controller in the same box $43.99 https://www.amazon.com/dp/B096X82P1L?psc=1&ref=ppx_yo2ov_dt_b_product_details.
I you can read and follow directions and you gate is level and not too heavy this is an awesome option for an automatic gate opener. Also the remote works for me from inside my house which is 150 away from the gate.

Topens supplied me with all parts needed and instructions were clear and very well written. I had no problems at all with the install and addition of the wireless keypad , auto vehicle gate senser and remote gate lock.
I lost a set of gate actuator lock keys and jessica was a great help getting a new set of keys sent to me

This couldn't be anymore simple than this The paper and video instructions make it a breeze. It has been up and running beautifully and we love it.

I installed this unit myself. Everything was very well explained. Customer support was very helpful