Our Topens sliding gate was very easy to install and set up. It is very user and eco friendly, have it powered solely by solar panels(30watts). There various safety features but really love the built-in collision automatic reopen feature. Very pleased with this item
Dear BGee, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours
I first saw this product when I was looking for a gate closer for my new house. I bought it almost a year ago but finally installed it about a week ago, the installation we easy and straight forward,the instructions were simple and easy to follow and by the end of it we were sliding to open and close my new gate but I realize that every once in a while the gate would run off the rail. I contacted the manufacturer via Amazon and got a quick response from Chloe who was very helpful. We went through an number of trouble shooting details. In the end I had to adjust the position of my magnets on the gate but that only solved part of my problem, I was still getting inconsistency in opening and closing, the engineers recommended that I consider installing a small piece of metal to stop some apparent electrical interference that effected the operation of the limit switch sometime. I installed it as can be seen in my first photo and like magic all my opening and closing problems disappeared. I want to thank Chloe and the engineers for working with me through to the end. First class after sales service and a team who knows their products... Thanks again
Dear Ronald, thank you so much for your kind review. You and Chloe really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours
ET24 Electric Gate Lock for Swing Gate
Dear David, thank you so much for your kind review. You really did a great job! We hope that our ET24 electric lock can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours
Great product and much less expensive than local USA product
Smooth and quiet operation
Great customer service
Dear Alan, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Excellent gate opener. Nice and smooth operation. Handles my gate extremely well.
Dear Jarrette, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
We bought those for the employees that do maintenance around the property and need to go through the gate often. Faster than using the keypad all the time
Our gate is installed in a farm main access
If you have a vehicle with the factory garage opener know as Homelink this is a must have !
Easy install and makes more convenient than having another remote on your vehicle
At first I thought I didn’t need that but was wrong. It adds a extra security to my gate as nobody can force open it with this lock
Highly recommend
And their customer support is amazing!
Very easy to install. A must have on your system. Very handy
Very satisfied with the product but the customer service is above excellent!
Highly recommend
Dear Azad, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Easy installation. It took about an hour, hour and a half work Great It's awesome. I love it.
Dear Rocco, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Joyce, in customer service, was very friendly and professional. We needed new tracks since two were wearing down, and we received new ones in the mail in no time at no extra cost. Great product, great company, great costumer service.
After reviewing several products and websites, my husband and I decided to purchase the DKR1100ST Gate opener. We had a double gate but wanted to change it to a sliding gate, and this was the perfect match to pull the weight of the gate. We had a situation where the motor stopped working, but we called Topens company. Joyce, in customer service, was very friendly and professional. She repeatedly assisted us with whatever help we needed. We also needed new tracks since two were wearing down, and we received new ones in the mail in no time at no extra cost. The DKR1100ST Gate opener is a good machine that works quietly. This machine operates with a solar panel and two V12 batteries. Batteries were not included with the machine, but they were not expensive. You can get them at any battery store or hardware store. The warranty is for two years; we did not ask if the warranty could be extended. We highly recommend this product and will purchase it from Topens again if needed. Great product, great company.
Dear Asny, thank you so much for your kind review. You and Joyce really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Everything I have done with Topens has been above and beyond my expectations. Their customer service is better than any online seller I have ever done business with. It seems their number one goal is customer satisfaction! I bought this opener knowing that at 70 years old, I would encounter installation difficulties. Their instruction manual was spot on, and for a dummy like me, I always screw things up like this. IT WORKS! They have very helpful videos online that work well for people like me that do better with pictures than words. I had a friend build me a 24' aluminum frame gate, installed 4" steel wheels and set it all on a V track system I epoxied to bricks I set in the lawn. The chain supplied with the kit was 20', so I purchased extra chain and a master link. Assembled the CK1200 unit and hooked it all up. PERFECT! I've since purchased a handful of extras.....keypad, extra remotes, external receiver, and today's project, a reflective photocell sensor so my wife doesn't close the gate while she is parked in the way. Any time I had a question, a simple email got a response within hours. Their customer service is on the other side of the earth, so if I send in an email question at night, I see an email response the next morning with pictures, diagrams, and full response to my question. Couldn't be better. Extremely satisfied.
Everything I have done with Topens has been above and beyond my expectations. Their customer service is better than any online seller I have ever done business with. It seems their number one goal is customer satisfaction! I bought this opener knowing that at 70 years old, I would encounter installation difficulties. Their instruction manual was spot on, and for a dummy like me, I always screw things up like this. IT WORKS! They have very helpful videos online that work well for people like me that do better with pictures than words. I had a friend build me a 24' aluminum frame gate, installed 4" steel wheels and set it all on a V track system I epoxied to bricks I set in the lawn. The chain supplied with the kit was 20', so I purchased extra chain and a master link. Assembled the CK1200 unit and hooked it all up. PERFECT! I've since purchased a handful of extras.....keypad, extra remotes, external receiver, and today's project, a reflective photocell sensor so my wife doesn't close the gate while she is parked in the way. Any time I had a question, a simple email got a response within hours. Their customer service is on the other side of the earth, so if I send in an email question at night, I see an email response the next morning with pictures, diagrams, and full response to my question. Couldn't be better. Extremely satisfied.
Dear Doug, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Very good product easy to install with the aid of clear and concise instructions including excellent videos.
There was a fault with the solar controller unit but within 12 hours of communicating with Topens the supplier a solution was provided and now the gate opener works absolutely perfect l am very happy with the product and the service provided and would highly recommend this company.
I will definitely be purchasing again from here.
Dear Andrew, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
This gate opener was well worth the money. I was able to install it in less than a day and it works amazing. I had an issue and the customer service was awesome and helped resolve it right away. I would highly recommend buying this.
Dear William, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Perfecta 100 recomendada muy fácil y manejable instalación
Querida Yoandra, muchas gracias por tu amable reseña. ¡Realmente hiciste un gran trabajo! Esperamos que nuestro abridor de puertas pueda brindar una gran comodidad a su vida. Como somos una marca en crecimiento, su reseña positiva nos animará a ir más allá y ser mejores. La satisfacción del cliente es nuestra principal prioridad y todos nuestros productos disfrutan de soporte técnico de por vida. Si tiene alguna pregunta, no dude en contactarnos. Todas sus inquietudes serán respondidas dentro de las 24 horas.
Dear Yoandra, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Easy to install once the old drive unit was removed from the concrete base. Works great, easy to set up. In use for one week now and so far so good. Added the Homelink receiver and was able to get that programmed to both cars. This unit is a big improvement over the old system we had.
Dear Larry, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
A must have accessory. The sensor is watertight and looks very sleek in its enclosure. Installation instructions are simple and very detailed.
The opener is excellent. Sturdy, sleek, waterproof and silent. All the parts necessary came with the package and the instructions included were easy to follow. Customer Service is very polite and fast to respond. Contacted them on instructions to connect Homelink remotes and they responded within a couple of hours. Definitely a 5 star rating....
Dear Adrian, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
I’ve got 2 gates that these remotes were easily able to operate. It’s convenient having one remote for 2 gates. Very handy and work from quite a ways away.
Have had a wonderful experience with the solar openers. I have 2 very heavy gates that these openers move with no issue. Very satisfied with the purchase and customer service support.
Dear Customer, thank you so much for your kind review. You really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
I had installed gate openers before so after reading the users manual this was an easy install. Opener works great, had a small problem. I emailed the company, got a quick response from Joyce problem solved. This opener is perfect for me as I have power at the gate. No more running off battery as a main power supply. This unit runs off electric with a battery backup but also has it's own charger built in no more batter tenders.
Dear Customer, thank you so much for your kind review. You and Joyce really did a great job! We hope that our gate opener can bring great convenience to your life. As we are a growing brand, your positive review will encourage us to go further and become better. Customer satisfaction is our top priority and all our products enjoy life-time tech support. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
Excellent product. Mounting bracket and controller are great and easily installed. The pairing of the controller was exceptionally easy. A great addition to a very good gate opener.
