Absolutely fantastic service from Chloe couldn’t do enough to help. Quick response to queries. would definitely recommend this company
Everything fit and every thing worked right out of the box
With the need for 2 additional gate remotes these are exactly what was needed. Same as what was included with the opener. Now having an opener in each vehicle and one in the house. No more getting from one vehicle to use in another.
Everything is plastic and cheap. Can’t even get it to work very short arms actuators.
Delivery was quick, pricing good. Quality looks good out of the box, time will tell on reliability. Mostly the installation instructions are clear and install went quickly. Operates smoothly, looking forward to years of reliable operation.
What is the equivalent to this size in the US? I bought a #41 and it’s barely to small. I bought the DKC1100S and the 20’ is just barely to short to fit my 20’ gate so I need to add a couple feet.
Dear Jordan, thank you so much for your kind review. As for your question, our customer service specialist has already emailed you. Please check your mailbox. If you have any questions, please feel free to contact us. All your concerns will be answered within 24 hours.
So much better than hunting down a clicker. I’ve purchased dozens over the years because they get misplaced. This method of entry is much better. So far, we are very happy.
The opener works very well. The install instructions could be a lot clearer. The WiFi add on is a nice feature. Cost is much lower than most gate openers and quality seems very good. Wish you could use universal openers or third party openers with it but you cannot. Chain is very strong but only comes with 20 feet. So had to buy another 20 ft for 29 foot gate. Support is limited to email and it takes a day to get a response- can’t really talk to a person. Chinese based company wish they were USA.
Dear Jay, thanks for your precious review and suggestions. We are dedicated to improving our user’s manual to make it more clarifying. Besides, since there is advanced TOPENS code built in for security reason, only TOPENS authorized remote are allowed to use with TOPENS Gate Opener.
If needed, we can call you during our business hour. However, as our products are professionally designed and sold worldwide, according to the customers’ feedback, some questions of the gate opener cannot always be explained clearly on the phone, and many of the issues need further analysis by our tech-support engineers. You might not really get help in the first time by telephone. Therefore, E-mail is the most reasonable way to communicate. Sincere thanks for your understanding.
If you have any questions or concerns, please feel free to contact our service email (support@topens.com) directly. Our customer service specialists will provide you with the corresponding help within 24 hours.
The gate opener works great. The remotes work good, too. I read that if I was satisfied with the gate opener that I could receive 2 free M12 remotes. I would very much like to receive them.
I took some time to research and find the right gate opener and I'm so glad that I selected this one.
Customer support from Chloe was prompt and excellent -she helped me pick the right one for what I needed it for (one that would go with an automatic lock)
A few months into the purchase when there was a slight issue, I contacted Chloe. She gave me some suggestions which has sorted the issue. No problems since then
Great customer service and love the product. Great job
These work great.. Topens aes doing a great job, and their products are great too.will definitely 💯 be buying more of their product…
Installed these Topens gate openers with ease, after a few hours by myself. The instructions were clear and easy to follow and if I had any questions, I was able to call and speak to a knowledgeable representative "Nancy" she was an excellent help before and after my purchase.
Our old gate opener died, we replaced it with a Topens. I was a little skeptical about the low price. It is an amazing opener, very quiet.
Our Topens dual gate opener is great, far better than our mighty mule it replaced. Quieter by far and trouble free. the two extra controlers are a nice addition.
We have had our electric opener for almost a year now. We love it. We've had to purchase remotes for the opener 2 diffrent times because we have lost or misplaced our personal one. Although, we only needed 1, the price was better when you buy 2 and they are easy to program to boot. Thanks Topens!!!
This is a replacement for my current HLR1 Homelink Receiver that I accidentally shorted out, my fault. The old HLR01 receiver worked great for 2 years with no problems. What I like about the this HLR01 receiver it so easy to program. This is a great item that you should add to your gate opener unit.
My arm became stuck and inoperable after 13 months. It was out of warranty, but Topens worked with me and gave a heafty discount for my replacement. My system is now working flawlessly. Customer service was responsive and they did attempt to help me fix the first one. I am very happy with this company and will use the same system at our next home too.
When will you have more LC110 gate openers?
Dear Jose, thanks for your kind review. The LC1100 gate opener will be back in stock 2-3 months later (almost the mid-June). But the specific date is not certain. Please keep following our official website. For further assistance, please feel free to contact our service email (support@topens.com) directly. Our customer service will provide you with the corresponding help within 24 hours.
the gate opener and remotes work good, I read that you would give 2 more remotes if I was satisfied with gate opener, I would like to receive the two free remotes and I will purchase two more of the M12 remotes. Please reply to this.
